ErecPower Guarantee: How to Get a Refund in 60 Days
Yes, ErecPower has a 60-day money-back window that starts on the purchase date.
Call the order desk at +1 (877) 257-0825, then mail the bottles by tracked service with your full name, email and order ID. Refunds follow 3 to 5 business days after credit.
How long is the ErecPower money-back window?
The ErecPower money-back window lasts 60 days from the date you buy. If the sales page shows a longer window when you check out, you get the longer one.
The clock starts at purchase, not at delivery. Keep your order email, because it shows the exact date the window opened.
| Guarantee term | What ErecPower says |
|---|---|
| Length | 60 days |
| Start date | The day you place the order |
| Longer window | Applies if the sales page prints one |
| Packs covered | 1, 3 and 6 bottles |
| Return shipping | Paid by the buyer, tracked service advised |
| Refund timing | 3-5 business days after credit, then 5-10 days for the card |
| Opened bottles | Terms not published: ask the order desk |
What does the ErecPower guarantee cover?
The ErecPower guarantee covers orders of the 1, 3 and 6-bottle packs bought through the official order page. Each pack card lists the same 60-day window.
The gold badge on the sales page says 100% satisfaction. In practice, that promise works through the return steps below. You contact the desk, send the bottles back, and the returns desk credits you.
One detail is not published: how opened bottles are treated. Ask the order desk about it before you ship, so there are no surprises.
- All three pack sizes carry the 60-day window
- The window starts on the purchase date
- Refunds go back to the card you paid with
- Questions go to the order desk, not the website inbox
How to claim the ErecPower money-back guarantee
To claim the ErecPower guarantee, contact the order desk inside the 60 days and then send the bottles back by tracked mail. The five steps below take most people less than an hour of work.
Do them in order. Skipping the first call is the most common reason a return sits unmatched.
Check the date
Find your order email and confirm you are still inside the 60-day window from purchase.
Call the order desk
Call +1 (877) 257-0825 (Mon-Fri 9:00am-5:00pm ET) or email [email protected]. Say you want to use the money-back guarantee and ask about opened bottles.
Pack the bottles
Put the bottles in a sturdy box with a note showing your full name, email, and order ID.
Ship with tracking
Send the box to 600 Broadway, Suite 4C, New York, NY 10012 by a tracked service. You pay the postage. Keep the tracking number.
Watch for the refund
After the returns desk credits you, allow 3-5 business days for the refund and 5-10 days for your card to show it.
The full return rules, including what happens after the parcel lands, sit on the refund policy page.
What to include with an ErecPower return
Every ErecPower return needs three details: your full name, email, and order ID. Put them on a note inside the box and use the same details when you call or email.
The returns desk matches the parcel to your order with these details. A box with no note is harder to trace.
Full name
Use the name on the order, even if someone else packs the box.
Email address
Give the email you used at checkout. Your order email went there.
Order ID
Copy it from the order email. It is the fastest way to find your purchase.
A short printed note works well. Handwriting is fine if it is clear.
Who pays return shipping on an ErecPower refund?
The buyer pays return shipping on an ErecPower refund. The seller refunds the product, not the postage you spend to send it back.
Choose a tracked service. Tracking proves the parcel arrived and shows the date it reached the returns desk.
| Shipping choice | Tracked? | Good for returns? |
|---|---|---|
| Tracked parcel service | Yes | Yes, recommended |
| Plain first-class letter | No | No, it cannot be traced |
| Drop at the office address | Not applicable | No, use the returns address |
How long does an ErecPower refund take?
An ErecPower refund moves in two stages. First the returns desk credits your return, and then the payment reaches your card.
After the credit, the refund is issued within 3 to 5 business days. Your card company then needs 5 to 10 days to post it.
| Stage | Who acts | Typical time |
|---|---|---|
| Parcel in transit | Your carrier | Depends on the service you pick |
| Return logged and credited | Returns desk | After the parcel arrives |
| Refund issued | Seller | 3-5 business days after credit |
| Refund shows on card | Your card company | 5-10 days |
If the card has not shown the refund after that, call the desk with your order ID and tracking number.
How to use the ErecPower 60-day window well
The simplest way to use the ErecPower window is to set a reminder the day you order. The seller suggests taking it for 3 months or longer, which is longer than 60 days.
So you will need to decide before the full routine is over. Seller sample figures say most buyers wait 3 to 6 weeks before they judge. That still leaves a few weeks to act.
- Write the purchase date on the bottle cap
- Set a phone reminder for day 45
- Take the capsules as the label says, every day
- Keep the box and the order email until the window closes
- Decide by day 50 so the return has time to travel
Wondering which pack fits a longer trial? Compare sizes on the pricing page.
What if the ErecPower window has already closed?
Once the 60 days pass, the published ErecPower guarantee no longer applies. No terms for late returns are published.
That does not mean you should stay silent. If a parcel arrived late, a bottle was damaged, or you were ill during the window, tell the desk. Explain the dates and have your order ID ready.
| Your situation | What to do |
|---|---|
| Inside the window | Follow the five claim steps above |
| A few days past the window | Call the desk and explain; late terms are not published |
| Bottle damaged on arrival | Call the desk the same day and keep the packaging |
| Wrong item in the box | Call the desk before you open anything else |
A polite call with clear dates gives you the fairest hearing.
ErecPower refund mistakes that slow things down
Most slow ErecPower refunds come from small, fixable mistakes. Each one below adds days or leaves a parcel unmatched.
- Shipping the box before calling the order desk
- Leaving out the order ID or using a different email
- Sending the parcel to the office address
- Using a service with no tracking number
- Emailing the website inbox about an order
- Waiting until day 59 to start the return
If you think a bottle may not be genuine, check it on the batch verify page before you start a return.
Which ErecPower contact handles guarantee claims?
The ErecPower order desk handles guarantee claims. Call +1 (877) 257-0825 during Mon-Fri 9:00am-5:00pm ET, or email [email protected].
The website email, [email protected], is for questions about this site. It cannot see orders, so it cannot start or track a refund.
| Need | Contact |
|---|---|
| Start a claim | Phone +1 (877) 257-0825 |
| Order or refund question in writing | [email protected] |
| Mail the bottles | 600 Broadway, Suite 4C, New York, NY 10012 |
| Report a website error | [email protected] |
Every address and hour is listed on the contact page.
ErecPower guarantee: common questions
Does ErecPower have a money-back guarantee?
Yes. Every ErecPower order carries a 60-day money-back window that starts on the purchase date. If the sales page prints a longer window at checkout, the longer one applies.
Does the ErecPower guarantee cover the 1-bottle pack?
Yes. The 1, 3 and 6-bottle packs all list the same 60-day window. Pack size does not change the length of the window.
Can I return an opened ErecPower bottle?
The terms for opened bottles are not published. Call the order desk at +1 (877) 257-0825 before you ship, and ask how opened and unopened bottles are handled.
Who pays return shipping on an ErecPower refund?
You do. The seller does not refund the cost of sending bottles back, so pick a tracked service you are comfortable paying for.
How long does an ErecPower refund take?
The returns desk credits you first. After that, allow 3 to 5 business days for the refund to be issued and 5 to 10 more days for your card to show it.
Can the website email start my ErecPower refund?
No. [email protected] handles website questions and cannot see orders. Use the phone line or [email protected] for anything about an order.
Does the ErecPower guarantee start when the parcel arrives?
No. The window runs from the purchase date, not the delivery date. Shipping days count toward the 60.
